All personal data stored by win100 is encrypted at rest and in transit.
win100 complies with the Philippine Data Privacy Act of 2012.
Access, correct, object to, and erase your data. We honour all requests.
win100 does not sell or rent your personal information to third parties.
You control which non-essential cookies win100 places on your device.
Our Data Protection Officer is reachable at any time via live chat.
win100 ("win100," "we," "us," or "our") operates the online gaming platform available at https://win100.win (the "Platform"). win100 is a PAGCOR-licensed online sports betting and casino service serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and nationwide.
This Privacy Policy applies to all personal information that win100 collects, processes, stores, or discloses in connection with your use of the Platform, our customer support services, and any other interaction you have with win100. It should be read together with win100's Terms and Conditions and Responsible Gaming Policy.
By registering an account on win100, accessing the Platform, or otherwise providing your personal information to win100, you acknowledge that you have read this Privacy Policy and consent to win100's collection and processing of your personal data as described herein.
win100 is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations, as administered by the National Privacy Commission of the Philippines.
For the purposes of the Philippine Data Privacy Act of 2012, win100 acts as the personal information controller in respect of the personal data collected through the Platform. win100 determines the purposes for which, and the manner in which, your personal data is processed.
win100 has appointed a Data Protection Officer (DPO) who is responsible for overseeing win100's compliance with applicable data protection laws and handling data subject rights requests. The DPO may be contacted through the channels set out in Section 15 of this Privacy Policy.
win100 collects personal information across the following categories:
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Name, date of birth, ID number | Mandatory |
| Contact | Mobile number, email, address | Mandatory |
| Financial | GCash/Maya number, bank details, transaction history | Mandatory |
| Technical | IP address, device type, browser | Automatic |
| Communications | Support chat logs, emails | When interacting |
| Marketing preferences | Opt-in/opt-out status, preferred channels | Optional |
win100 uses your personal data for the following purposes:
win100 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
win100 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. win100 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
Some of win100's service providers — particularly game content providers and cloud infrastructure providers — may operate servers or processing facilities outside the Philippines. Where win100 transfers personal data outside the Philippines, it does so only:
win100 will not transfer personal data outside the Philippines in a manner that reduces the protections afforded to you under the Data Privacy Act.
win100 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods generally apply:
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account identity records | Duration of account + 5 years after closure | AMLA / PAGCOR compliance |
| Financial transaction records | 5 years from transaction date | AMLA, BIR requirements |
| Betting and gaming history | 3 years from date of bet | PAGCOR regulations |
| Customer support records | 3 years from last interaction | Legitimate interests |
| Technical / log data | 12 months rolling | Security / fraud prevention |
| Marketing preferences | Until opt-out or account closure | Consent |
After the applicable retention period, win100 will securely delete or anonymise your personal data. Where anonymisation is not possible, win100 will restrict the data to prevent further active processing.
win100 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
win100 uses cookies and similar technologies on the Platform. Cookies are small text files placed on your device when you visit the Platform. They help win100 provide a functional, secure, and personalised experience.
You can control non-essential cookies through your browser settings or through win100's cookie preferences panel. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are essential to Platform operation.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by win100. To exercise any of these rights, please contact win100's Data Protection Officer as described in Section 15.
Request a copy of the personal data win100 holds about you and information about how it is being processed.
Request correction of any inaccurate or incomplete personal data win100 holds about you.
Request deletion of your personal data where there is no longer a legitimate purpose or legal obligation for win100 to hold it.
Object to processing based on win100's legitimate interests, and object to direct marketing at any time with immediate effect.
Request restriction of processing while a data accuracy dispute is resolved or an objection is being considered.
Request a machine-readable copy of personal data you have provided to win100, where technically feasible.
If you are not satisfied with win100's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
If win100 discovers or has reason to believe that a registered user is under 21 years of age, win100 will immediately close the account, delete all associated personal data except where retention is required for regulatory compliance purposes, and return any deposited funds (net of any bonus credits) to the payment source. win100 will notify PAGCOR of the incident as required by its operating conditions.
If you are a parent or guardian and believe your child has registered on win100, please contact win100 support immediately via live chat.
win100 may send you promotional offers, bonus notifications, news, and other marketing communications relating to win100 products and services. win100 will only send marketing communications where you have provided your explicit opt-in consent at registration or at a subsequent point during your use of the Platform.
You have the absolute right to withdraw consent to marketing communications at any time. You may do so by:
Withdrawal of consent to marketing will not affect your ability to continue using the win100 Platform or any other rights you hold as a registered win100 player. win100 will process opt-out requests within 10 business days.
win100 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services offered on the Platform. The "Effective Date" at the top of this page indicates when this version of the Privacy Policy took effect.
For material changes — meaning changes that significantly affect how win100 collects or uses your personal data, or that expand win100's sharing practices — win100 will provide advance notice through in-Platform notifications, email to your registered address, or a prominent banner on the Platform homepage. We will give you a reasonable opportunity to review material changes before they take effect.
Your continued use of the win100 Platform following the effective date of any Privacy Policy update constitutes your acceptance of the updated policy. If you do not accept the updated policy, you may close your win100 account by contacting support.
For all questions, requests, and concerns relating to this Privacy Policy or win100's data processing practices, please contact win100's Data Protection Officer through the following channels:
win100's Data Protection Officer will acknowledge your request within 3 business days and provide a substantive response within 15 business days, or within such other period as permitted by the Data Privacy Act where the request is complex or involves a large volume of data.
If you remain unsatisfied with win100's handling of your personal data or your data rights request after engaging with the DPO, you have the right to file a complaint with the National Privacy Commission of the Philippines.
Your personal data is in safe hands. win100 is PAGCOR-licensed, Philippine Data Privacy Act compliant, and committed to keeping your information secure. Create your account and enjoy 500+ games with GCash in minutes. 21+ only.
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